Returns & Exchanges

At Something Went Wrong, we believe that even if your order didn't go as planned, your return experience should be seamless. We offer a 30-day window for returns and exchanges on all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery.

• 3.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the package is sealed properly for transit.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.